Resolving data mismatches for Individualised Learner Record (ILR) for Apprenticeships – R14 hard close
In order to get paid for apprenticeship delivery up to 31 July 2018, you must ensure data mismatches between the ILR and apprenticeship service data are resolved before the R14 submission closes on 18 October at 6pm.
Where you need support to resolve these you should refer to the guidance published on https://www.gov.uk/government/publications/apprenticeship-technical-funding-guide.
If you are still unable to resolve an issue you can contact the service desk by Email: SDE.email@example.com or Telephone: 0370 2670001.
It is important that you try to resolve any outstanding issues as early as possible as we will be unable to make any changes after the R14 deadline has passed and you will not receive payment for activity relating to August 2017 to July 2018 for any data mismatch not resolved by this date.