I have a learner whose start date on an ASB course was the 1st Aug. 2018.
For the EII, I used the new EII option of 11-20 hrs. as at 31st July 2018, but this came up an error (an EII had not been returned), naturally. Then I changed it to the old EII of 16-19 hrs., but again this came up as an error.
Therefore, I wonder if anyone experienced this and if how did you resolve it?