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This topic contains 4 replies, has 4 voices, and was last updated by  Jackie Talbot 11 months, 2 weeks ago.

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  • Frances Hill

    Is anyone else having problems with FIS? I keep getting an error message when I try to update:
    Code 0500 (GenericADO)


    Jackie Talbot

    Is that when trying to update LARS Version 5.0.0 dated July 21st? If so, then Yes. By excluding that I was able to update everything else, but that errors every time.



    Hi I am having major problems with FIS, none of my team can access FIS it lets us download it on to out computers, but does not let us import it into mantas which is our database, we are constantly getting error code 0008.

    • This reply was modified 11 months, 2 weeks ago by  Utilities.

    Richard Phipps

    Just ran an ILR through the FIS and it worked ok using LARS v5.0.0 for us.


    Jackie Talbot

    I am still unable to import LARS Version 5.0.0
    I have tried today with the dataset dated 8 Aug 2017, and get the same error, Code 0500 (Sql) when it hits the configuring dataset database stage of the process.
    (Who should I contact for help with this please?)
    ETA I’ve now contacted the ServiceDesk, so hopefully will find the solution. If I do I’ll share it here.

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