I’m looking at the apps monthly payment report and for 3 learners, all payments are £0.00 from Aug – Jul but in the R14 columns there are figures in there. Do the other columns with ‘payment’ in from previous months not get updated if there is a payment in R14 to be paid?
That’s right, the previous months for when an amount earned retrospectively remain blank. The cumulative amount for the year just appear under in the period 14 column. This is the same for any negative adjustment however in that case the original monthly earned amounts are still shown to give a net £0 balance.