Redundancy and Missed Payments

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This topic contains 2 replies, has 2 voices, and was last updated by  cjs1 1 week, 3 days ago.

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  • Author
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  • cjs1
    Participant

    Hi

    We have a learner who is actively learning.

    She was made redundant from a Levy employer in June and moved directly to a Non-Levy employer. We issued the Residual costs to the new employer and they signed up correctly.

    Unfortunately they have gone into liquidation in August and have not paid their costs.

    We’re happy to support the learner for 12 weeks (from August) as per the FR – but what impact will the none-payment from the employer have?

    Advise/input greatly accepted.

    thanks

     
    • This topic was modified 1 week, 3 days ago by  cjs1.
    #286471

    Martin West
    Participant

    Hi,
    You may need to look at your fees policy where co-investment is required but in general if you keep the evidence you have to support why you are unable to collect the fees then this should be sufficient at audit.
    Most providers would have a policy to collect the fees up front or by direct debit from the start date to avoid this type of situation.
    HTH

     
    #286480

    cjs1
    Participant

    Thanks.

    That is our policy – but this was an exceptional circumstance due to speed surrounding the redundancy/new job.

    Thanks again

     
    #286482
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