Help

Welcome to the feconnect help section.

Terms and Conditions:

Terms of service – includes information about privacy and cookies
Inappropriate use
Data protection statement

Contact us:

Email us with feedback and suggestions

How do I…?

Become a member of feconnect?
You can become a member of feconnect by clicking on ‘Sign up‘ or ‘Register‘ on the home page. You’ll need to provide a username and email address to register. All applications must be approved by the site administrators, this is usually done within one working day.

sign upPost a topic in a forum?
You must be signed in to post new topics or to reply to existing posts. To post a new topic, click the green ‘New Forum Topic’ button in the right hand side of the page. Most ILR discussions take place in the Funding and Data Issues forum and this is the default setting.

new forum topicPost a reply?
As long as you are logged in, you will be able to reply to discussion topics or blog posts by completing the reply / comment box at the bottom of the screen.

post a replyInsert a hyperlink?
To add a hyperlink into your post, you will need to highlight the text you wish to hyperlink and click on the link tab. It will then give you the option to enter the URL or link to existing content and to confirm the text you are hyperlinking. You can also choose for it to be opened in a new tab if you wish.

hyperlink 1hyperlink 2
Add an image?

To add an image to feconnect you will need to already have the image stored on the internet. When creating a new forum or responding to a forum post, click on the ‘img’ tab. You will then need to enter the link to where the image is stored and click ‘OK’.

add imageRate a post?
Simply click on the thumbs up icon to like a comment.

rate a postEdit or delete posts?
You can only edit your most recent post in a topic, using the grey ‘Edit’ link below your post details. You cannot delete posts, but the site administrators can. If you would like to delete one of your posts, or are concerned about the content of any other post, please email details to feconnect@sfa.bis.gov.uk. The site administrators can then take any necessary action.

edit latest postSubscribe for email alerts?
When logged in, you will see various green buttons at the top of the page. If you ‘Subscribe to topic’ or ‘Subscribe to forum’ you will get email alerts if anyone posts a response to that specific discussion topic or forum. If you ‘subscribe to digest’ you will get a regular email update that lists the various topics being discussed on feconnect.

email subscriptionEdit my profile?
When logged in, click on your username in the top right hand corner and then click on edit. You will see you have options to edit your account profile, change your password and upload a profile picture. The profile page also lists any content you posted and any posts you have ‘favourited’. You can also use the profile page to review and amend any topics or forum subscriptions that you have.

edit profile

edit profileReport posts to a moderator?
You can email feconnect@sfa.bis.gov.uk directly to bring any issue to our attention.

Do posts need to be approved?
Posts are not approved by a moderator before going live on the site. However, if a post contains inappropriate content or material it will be removed from the site, as stated in the terms of service.